The end of (most) legacy benefits in sight?
Almost all existing claimants of legacy benefts are due to start to begin managed migration over to UC by the end of 2024/25. An exception is those on Employment and Support Allowance only and Employment and Support Allowance with Housing Beneft; they are not due to begin managed migration until 2028.
Latest timetable- on 25/1/2024 the government gave the latest timetable for managed migration.
How to get help with managed migration- The governments' guide to managed migration gives details- Universal Credit Migration Notice helpline Phone: 0800 169 0328
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0328 also the Video relay service for British Sign Language (BSL) users.
Monday to Friday, 8am to 6pm 0800 phone numbers are free to call from mobiles and landlines. Help to Claim
You can also get free support from the Citizens Advice Help to Claim service. Tel England: 0800 144 8 444
Book now Overview of Universal Credit 2024 Universal Credit – the Tricky Parts 2024 Housing Costs and Universal Credit 2024
