The government have released information on job centre services from 3/12/2020 onwards-
'Local Restriction Tier 3 (Very High):(only)
All face-to-face assessments will be suspended, except for vulnerable customers
who will still be able to attend jobcentres for urgent support.
Local Restriction Tier 1 (Medium) and Tier 2 (High) and Tier 3 (Very High):
Work Coaches will be empowered to support customers by the best and most appropriate channels - whether online, by phone, or in person - with jobcentres remaining open to help those who need extra support and are unable to interact with us on the phone or digitally.
All jobcentres to remain open - maintaining social distancing and regular desk and communal space cleaning in line with current COVID-19 guidance.
Face-to-face assessments for disability benefits remain suspended.
If you think you might be entitled to a health and disability benefit, you should
contact us as soon as possible to make a claim in the normal way. For existing customers, payments will continue as normal. Anyone who has a
change in their needs should contact us immediately so we can ensure they are receiving the correct level of support.'
Book now for our updated– Introduction to Benefits 2021 course.