Size of Case Mangers Caseload-
'The latest published Caseload position for UC stands at 2,084,952 cases (August 2019 fgure), at which point there were 4,508 Case Managers deployed within Universal Credit Service Centres supporting UC claimants, with each Case Manager on average handling 463 cases.'
And
Work Coaches and Decision Makers
'In December 2019 we had ...12,711 Work Coaches and 1048 UC Decision Makers delivering Universal Credit.'