The Government has confirmed-
Face-to-face assessments for Industrial Injuries Disablement Benefit (IIDB) claimants in England will resume from 12 April 2021.
Face-to-face assessments for Work Capability Assessments (WCAs) (for claims for the additional health amount of Universal Credit and Employment and Support Allowance) and Personal Independence Payment (PIP), will resume from May. Initially, this will only be for those who we are unable to fully assess by other channels. Face-to-face assessments will take place alongside existing paper-based assessments, and telephone assessments (for WCAs and PIP), which will continue to take place where suitable.
We suggest that if your client would benefit from a face to face assessment that you request one. Here are a couple of useful guides-
For customers attending medicals and assessment providers.
At the face to face assessment they request that all parties wear face coverings and maintain social distancing of 2 metres. If someone who is not a member of the household wants to attend, they ask that you contact them in advance.
We suggest that you continue to accompany clients to medicals either in person, by telephone or video.
A new law confrms that from 25/3/2021 medicals for PIP, ESA, Universal Credit (Limited Capability for Work and Work Related Activity) and Industrial Injuries can be conducted in person, telephone or video.
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